Computer Systems Administrator
1 week ago
We are looking for a highly skilled Computer Systems Administrator to join our team at STERIS Canada Corporation. As a key member of our IT department, you will be responsible for providing technical support to our Service Desk Specialists and providing additional overflow phone support when needed.
About the Job:The Computer Systems Administrator will perform a variety of tasks, including configuring and deploying desktop hardware and software, network printers, and mobile devices. Maintaining inventories and purchasing desktop hardware and software is also a key responsibility. The successful candidate will also provide desk-side computer support at the local facility and provide remote computer support to all STERIS locations, facilities, and home-based users.
Responsibilities:- Providing technical support to the Service Desk Specialists and providing additional overflow phone support when needed.
- Providing desk-side computer support at the local facility.
- Providing remote computer support to all STERIS locations, facilities, and home-based users.
- Monitoring and responding to issues and problems assigned in a ticketing system.
- Relocating desktop hardware in facilities.
- Training customers on desktop applications, software, and hardware platforms.
- Training Service Desk Analysts on standard configurations and IT procedures, including onboarding.
- At least three years of full-time experience or equivalent on-the-job training is required.
- System and application support for Microsoft client platforms is required.
- Account Management.
- Microsoft / Windows XP / Windows 7 / Windows 8 / Microsoft Office / Internet Explorer.
- User Account Management.
- SharePoint.
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