Director of Event Development
3 days ago
The Director of Event Development at MAC (Midlands Arts Centre) will play a key role in driving income generation from events hire, such as conferencing, room hire, and special events across the venue's varied spaces.
The ideal candidate will have strong sales and business development experience, with a proven track record of successful event management and operational delivery. They will be confident in building professional networks, managing event sales and delivery teams, and working closely with colleagues across the organisation to balance venue sales with the needs of MAC's primary purpose as an arts venue.
This is a commercially and entrepreneurially minded role, requiring the ability to identify new event sales opportunities while being sensitive to the primary needs of MAC and its arts programme. The successful candidate will also champion excellent customer service, exceed customer expectations, and work proactively with key departmental stakeholders to deliver external hire events at MAC.
Key responsibilities include:
- Managing the Sales Team responsible for generating and converting enquiries and liaising with customers to confirm event details.
- Championing excellent customer service and exceeding customer expectations by providing the link between the Event Sales and Event Delivery teams.
- Working with the Marketing and Communications team to deliver the Event Sales marketing plan to attract new opportunities supported by high-quality photographic and digital assets.
- Leading team performance in a fair and inclusive way, utilising the support of MAC's HR Team throughout the HR lifecycle.
The estimated salary for this role is £55,000 - £65,000 per annum, depending on experience.
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