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Head of Business Assurance and Performance

2 months ago


Peterborough, Peterborough, United Kingdom Sodexo Full time
About the Role

We are seeking a highly skilled and experienced Head of Business Assurance and Performance to join our team at Sodexo. As a key member of our Senior Leadership Team, you will be responsible for leading the delivery of an efficient and effective function, including overall functional responsibilities for set targets, providing Business Assurance to the Prison Director.

As a senior leader, you will contribute and implement the Function's objectives as defined in the establishment's Business Plan and Roadmap. This function will include activities within the establishment Business Delivery & Planning, Audit & Assurance, and interface with Finance, Health and Safety, Facilities Management, and HR to monitor and support strategic priorities.

You will be responsible for managing budgets and approvers for procurement within the establishment, as well as being the interface with the client on all contractual matters. You will also drive and monitor compliance against Sodexo, client, and contractual instructions, performance against Sodexo, client, and contractual targets, and operational assurance through local compliance tools, client tools, and the self-audit programme.

Additionally, you will be responsible for building and maintaining client relationships through scheduled meetings to discuss compliance and assurance, strategic changes, and contractual measures. You will also be responsible for undertaking some or all other management tasks, including promoting Justice Services policy in all activities and behaviours, managing Prisoners' Complaints Process within the Function, and ensuring all litigation claims relevant to the area have been dealt with in accordance with policy.

We are looking for a candidate with a proven track record in contracts and performance management, a clear understanding of commercial Prison contracts, contract knowledge, and client management skills. You should also have a high level of risk management skills, effective stakeholder relationship management, and exceptional communication skills.

In return, you will benefit from an attractive salary, a meaningful career with personal growth, and a range of benefits, including a flexible benefits fund, performance-related bonus, and access to Sodexo's retirement plan, private healthcare, and discounts to over 1,900 brands.

About Sodexo

Sodexo is a global leader in services that improve the Quality of Life, operating in 55 countries and serving over 100 million consumers each day. We are committed to creating a better everyday for everyone to build a better life for all. We believe in equal opportunities and celebrate diversity, and we are an inclusive workplace where everyone is welcome, everyone can be natural, and be the best versions of themselves.

We are a Disability Confident Leader employer and are committed to changing attitudes towards disability, making sure disabled people have the chance to fulfil their aspirations. To be considered for an interview, you must provide evidence in your application that you meet the minimum criteria in the job description and meet all of the qualifications, skills, or experience defined as essential.