Hard Services Manager
5 days ago
We have an exciting opportunity for a Hard Services Manager to join our facilities management team at a leading Designer Outlet in South Wales. As a key member of our team, you will be responsible for managing hard and soft services across the outlet, ensuring seamless communication and execution of priorities.
Duties:
- Manage hard and soft services across the outlet, including maintenance and repairs.
- Liaise with tenants and local authorities to ensure safety, compliance, and customer satisfaction.
- Collaborate with the Facilities Manager to report progress and identify areas for improvement.
- Contribute to budget management and deliver operational efficiency.
- Ensure compliance with Health & Safety regulations and support audits and emergency planning.
Salary Range: Up to £36,000 per annum, including a competitive wider benefits package.
Essential Requirements:
- Proven experience in facilities management.
- A customer-focused mindset with a preference for retail experience.
- Confidence in handling budgets and achieving cost efficiencies.
- Ability to build effective relationships with stakeholders, including tenants and local authorities.
- IOSH qualification (preferred).
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