Operational Manager

15 hours ago


Bridgend, Bridgend county borough, United Kingdom Foundation Recruitment Full time

Dynamic Role in Facilities Management

We are seeking an experienced Operational Manager to support the operations of a leading Designer Outlet in South Wales.

The ideal candidate will have a strong background in customer service and experience in facilities management, with a focus on delivering operational excellence.

Key Responsibilities:

  • Manage facilities and contractor management across hard and soft services.
  • Liaise with tenants and local authorities to ensure safety, compliance, and customer satisfaction.
  • Report directly to the Facilities Manager, ensuring seamless communication and execution of priorities.
  • Assist in budget management and deliver operational efficiency.
  • Enforce compliance with Health & Safety regulations and support audits and emergency planning.

Why Join Us?

  • Be part of a dynamic team: Work alongside experienced professionals and learn from their expertise.
  • Career progression opportunities: The current Facilities Executive has advanced into another role within the company.
  • Make a lasting impact: Play a crucial role in the centre's development and ensure a seamless experience for staff, tenants, and visitors.
  • Expand your expertise: Gain exposure to Capex projects and enhance your professional expertise.

Requirements:

  • Proven experience in facilities and contractor management.
  • A customer-focused mindset with a preference for retail experience.
  • Confidence in handling budgets and achieving cost efficiencies.
  • Ability to build effective relationships with stakeholders, including tenants and local authorities.
  • IOSH qualification (preferred).

The estimated salary for this role is £36,000, including a competitive benefits package. If you are interested in learning more, please send your CV to Foundation Recruitment.


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