Customer Service Representative

22 hours ago


Grays, Thurrock, United Kingdom NEXT Full time

**Job Title:** Customer Service Representative

**Estimated Salary:** £9.50 per hour

**Location:** Various stores nationwide

We are seeking a Customer Service Representative to join our team at NEXT. As a Customer Service Representative, you will be responsible for providing an exceptional customer experience and resolving any customer complaints or issues.

**Key Responsibilities:**

  • Provide fast and friendly service to our customers from back or front areas of the store
  • Resolve any customer complaints or issues in a professional and courteous manner
  • Work as part of the store team, reporting to one of our Coordinators or Managers

**Requirements:** To be successful as a Customer Service Representative, you will need to have excellent communication skills and be able to work well under pressure. You will also need to be flexible, supportive and always ready to go the extra mile for your team and our customers.

**What We Offer:**

  • A competitive salary of £9.50 per hour
  • The opportunity to work for a leading retailer with a strong brand reputation
  • A comprehensive training programme to help you develop your skills and career
  • A range of benefits including discounts on products, sharesave scheme and access to a digital GP


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