Customer Service Representative
4 weeks ago
We are seeking a highly skilled Customer Service Representative to provide exceptional support to our customers. The ideal candidate will have excellent communication skills, a strong problem-solving ability, and a passion for delivering outstanding customer experiences.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate and timely information regarding products and services.
- Resolve customer issues efficiently and escalate when necessary.
- Process customer orders and manage account information.
- Collaborate with internal teams to ensure seamless customer support.
Requirements:
- Previous experience in a customer-facing role is preferred.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and handle multiple priorities.
- Proficiency in Microsoft Office and CRM systems.
Benefits:
- Competitive salary with performance-based incentives.
- Pension scheme and healthcare benefits.
- Training and development opportunities.
- Supportive work environment with clear career progression.
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