Digital Communication Strategist

1 day ago


Manchester, United Kingdom BEAUTY BAY Full time
About the Role

We are looking for a Digital Communication Strategist to join our team at Beauty Bay. As a key member of our CRM department, you will be responsible for developing and executing customer segmentation strategies with targeted communications that maximize impact.

The successful candidate will have a strong understanding of CRM communications, including planning, briefing, copywriting, setup, proofing, translation, implementation, and campaign/weekly reporting. They will also have experience managing automated programs, newsletters, dynamic content, push notifications, and other touchpoint impacts throughout the customer journey.

This role requires strong analytical skills, with the ability to leverage data to create personalized and targeted experiences for Beauty Bay customers. The ideal candidate will also have excellent communication skills, with the ability to collaborate with commercial, brand, and trading teams to plan CRM contact and content strategy.

**Requirements:** 12 months of experience within a CRM role, strong organisational and teamwork skills, accuracy and attention to detail in content and data, experience or interest in email and app technology (Emarsys preferred), commercial awareness and creative thinking.

**Estimated Salary:** £45,000 - £55,000 per annum



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