Customer Support Marketing Coordinator
3 weeks ago
We are seeking a highly organized and detail-oriented Customer Support Marketing Administrator to join our team at Equals One Ltd. This role will involve managing customer enquiries, organizing marketing materials, and analyzing social media and email marketing analytics.
Key Responsibilities:
- Managing customer new line form spreadsheets
- Liaising with customers to provide product information and support
- Creating and sending email marketing campaigns using Mailchimp
- Assisting with the creation and proofreading of marketing materials
- Analyzing social media and email marketing analytics to measure performance
- Working with external agencies to create content and approve social media posts
- Researching key calendar dates and creating content calendars
- Working with employees on packaging design to ensure compliance and accuracy
- Handling supplier relationships and ensuring artwork is correct and delivered as requested
- Updating company website content and responding to social media enquiries
- Occasional writing and editing of press releases
- Creating pricelists and updating pricing across all systems
Requirements:
- Methodical and detail-oriented individual with a keen eye for detail
- Interest in marketing and customer support
- Ability to work independently and as part of a team
- Excellent communication and organizational skills
How to Apply:
Please send your CV to us by return.
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