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Audi Senior Service Advisor

2 months ago


Luton, Luton, United Kingdom Jago Consultants Full time

Senior Service Advisor Job Description

**Role Summary**

We are seeking an experienced Senior Service Advisor to join our client's growing team at a prestige car dealership. As a Senior Service Advisor, you will play a crucial role in delivering exceptional customer service and ensuring the highest standards of professionalism.

**Key Responsibilities**

* Provide expert advice to customers on service and repair work required for their vehicles, ensuring they are fully informed and satisfied with the process.
* Advise on estimated costs of repairs and work to be undertaken, taking into account the customer's needs and preferences.
* Sell additional products as appropriate to customers' needs, ensuring they receive the best possible service.
* Ensure all warranty work is documented according to manufacturer policy, maintaining the highest standards of accuracy and attention to detail.
* Prepare and complete invoices, ensuring all necessary information is included and accurate.

**Requirements**

* At least 2 years' experience working as a Service Advisor in a prestige car dealership environment.
* Full driving license, with a clean driving record.

**What We Offer**

Our client offers a competitive salary and benefits package, as well as genuine career opportunities for the right candidate. If you are a motivated and experienced Service Advisor looking to take your career to the next level, we encourage you to apply.