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Hospitality Services Director
2 months ago
Job Summary
Cinnamon Care is seeking an experienced and passionate Hospitality Services Manager to join our team at Netley Court, a purpose-built 65 bedded residential and dementia care home.
About the Role
This is an exciting full-time opportunity for a skilled and dedicated individual to lead our hospitality services and ensure the highest standards of care and customer satisfaction.
Key Responsibilities
- Develop and implement effective hospitality services strategies to meet the needs of our residents and their families.
- Lead and manage a team of hospitality staff to deliver exceptional service and maintain a clean and welcoming environment.
- Collaborate with other departments to ensure seamless service delivery and maintain high standards of customer satisfaction.
- Monitor and control hospitality budgets to ensure efficient use of resources.
- Stay up-to-date with industry trends and best practices to continuously improve our hospitality services.
Requirements
To be successful in this role, you will need:
- Proven experience in hospitality management, preferably in a care home or similar setting.
- Excellent leadership and communication skills to motivate and inspire your team.
- Ability to work effectively in a fast-paced environment and prioritize tasks to meet deadlines.
- Strong analytical and problem-solving skills to manage budgets and resolve issues.
- Passion for delivering exceptional customer service and ensuring the highest standards of care.
What We Offer
Cinnamon Care offers a competitive salary, plus Company Benefits, and the opportunity to work for a Top 20 Care Home Group 2024. If you are a motivated and dedicated individual who is passionate about delivering exceptional hospitality services, we would love to hear from you.
