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Restaurant Operations Manager

2 months ago


Bracknell, Bracknell Forest, United Kingdom Five Guys Full time
Assistant Manager Role at Five Guys

We're on the hunt for an exceptional Assistant Manager to join our Five Guys team As a key member of our restaurant leadership, you'll be responsible for driving sales, controlling costs, and delivering an exceptional customer experience.

Key Responsibilities:
  • Lead and develop a high-performing team of Shift Managers and Crew Members
  • Support the delivery of perfect burgers and fries, ensuring every customer leaves with a smile
  • Provide an "above and beyond" experience for your team, creating a fun and engaging work environment
  • Ensure every customer is delighted with their order and their Five Guys experience, handling complaints promptly and professionally
  • Take ownership of your P&L, driving sales while controlling costs
  • Run smooth day-to-day operations, thinking about long-term plans and growth
  • Lead with our values: Competitive, Enthusiastic, Family, Get It Done, and Integrity
What You'll Get:
  • A competitive quarterly bonus scheme worth up to £6,000 a year
  • An additional Secret Shopper bonus worth up to £2,000
  • Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
  • 33 Days paid holiday
  • Paid breaks
  • Free burgers, fries, and shakes while on shift
  • Life assurance
Why Five Guys?
  • We're a family-owned business with a passion for delivering exceptional customer experiences
  • We offer a range of development opportunities to help you grow your career
  • Our values are at the heart of everything we do, and we're looking for like-minded individuals to join our team

If you're ambitious, enthusiastic, and passionate about delivering exceptional customer experiences, we'd love to hear from you Apply now to take the first step in your Five Guys journey.