Restaurant Operations Manager

5 days ago


Bracknell, Bracknell Forest, United Kingdom GBK Full time
Assistant Manager Job Description

At Gourmet Burger Kitchen (GBK), we're on the lookout for a dedicated Assistant Manager to support our team and drive business success.

Key Responsibilities:

  • Team Support: Collaborate with the General Manager to lead and motivate the team, ensuring exceptional customer service and high-quality food delivery.
  • Operational Efficiency: Assist in overseeing daily operations, including kitchen management, staff supervision, and maintaining a welcoming atmosphere.
  • Business Growth: Contribute to implementing strategies to boost sales, manage costs, and enhance customer satisfaction.
  • Customer Experience: Play a key role in delivering a superior customer experience, from initial contact to post-meal feedback.
  • Leadership: Demonstrate leadership skills by stepping up in the General Manager's absence, ensuring seamless operations and team performance.
  • Culture Development: Help create a fun, relaxed environment where customers and staff enjoy their experiences.

Requirements:

  • Experience: Possess some experience in a supervisory or management role, preferably in the hospitality industry.
  • Leadership Potential: Showcase natural leadership qualities, supporting and motivating team members while learning from experienced colleagues.
  • People Skills: Demonstrate excellent people skills, whether interacting with customers or supporting colleagues.
  • Business Acumen: Understand the fundamentals of running a successful business and be eager to develop these skills further.
  • Food Passion: Share a passion for good food, particularly burgers, and be excited to share that enthusiasm with customers.

What We Offer:

  • Social Perks: Enjoy 50% off your total bill for you and 5 friends across all our brands, because great food should be shared.
  • Exclusive Discounts: Unlock discounts on thousands of online and high-street retailers, plus restaurants, through our BRG Spark App.
  • Favourites: Stock up on your favourite products at Carluccios retail gift shop & deli, with 20% off.
  • Wage Stream: Get paid when you need it, with access to advanced pay.
  • Refer Friends: Earn bonuses through our referral scheme.
  • Career Development: Enjoy excellent opportunities for career growth across our diverse brand portfolio.
  • Flexible Working: Work in a flexible environment that suits your lifestyle.

We're looking for a people-focused, food-loving professional to join our team as an Assistant Manager and help us serve up something special.

Apply now to join the Gourmet Burger Kitchen family and be a part of our exciting journey.



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