Night Shift Manager
2 weeks ago
Night Shift Manager
About the Role:We are seeking a highly skilled and experienced individual to join our Nights Team as a Night Shift Manager. As a key member of our team, you will be responsible for overseeing the smooth operation of our hotel during night hours.
Your primary duties will include:
- Managing the Night Porter Team: Supervise and lead a team of Night Porters, ensuring they provide exceptional customer service and maintain high standards of cleanliness and safety.
- Ensuring Guest Satisfaction: Respond promptly to guest needs, resolving any issues or concerns in a professional and courteous manner.
- Maintaining Property Security: Conduct regular security checks, ensure all doors and windows are secure, and report any incidents or suspicious activity to management.
To succeed in this role, you must have excellent leadership skills, be able to work independently, and thrive in a fast-paced environment. Previous supervisory experience is essential, and basic computer skills are a plus. We offer a competitive salary of £23,000 - £28,000 per annum, depending on experience.
In return, we offer a comprehensive benefits package, including:
- 28 days annual leave (rising to 33 days after 5 years)
- Wagestream – the ability to access up to 40% of your wages as you earn them each week
- Health cash plan and high street discounts
- Generous employee discounts on drink, food, and accommodation in our beautiful Inns and Hotels across the country
- Pension & Life assurance
- Employee Assistance Programme
- Enhanced maternity and paternity pay
- Apprenticeships available
- Uniform will be provided
- Bespoke training programmes accessible to all
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