Collection Manager
2 weeks ago
Role Overview
We are seeking a highly motivated Collection Manager to join our dynamic SME Credit team in Coventry. This is an excellent opportunity for someone with strong credit control experience and a passion for delivering exceptional customer experiences.
The ideal candidate will have a proven track record of handling their own portfolio of customers, excellent communication skills, and the ability to build rapport with external stakeholders. Intermediate knowledge of Microsoft Excel is essential for this role, including VLOOKUPs.
In exchange for your expertise, we offer a competitive salary range of £25,000 - £35,000 per annum, depending on experience.
Key Responsibilities:
- Maintain a portfolio of SME customers via telephone and email
- Manage invoice queries and generate daily statements and reports
- Liaise with internal and external stakeholders to resolve customer issues
What We Offer:
- A competitive package of remuneration and benefits
- Private medical insurance, life assurance, and income protection scheme
- Annual company profit share scheme and employee self-sacrifice Electric Vehicle scheme
- Access to thousands of retail and entertainment discounts through our rewards and recognition scheme
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