Operations Coordinator Specialist

5 hours ago


Ipswich, Suffolk, United Kingdom Fortus Recruitment Full time
Job Description

We are seeking a highly organized and detail-oriented Operations Coordinator to join our team in Peterborough.

This role involves scheduling engineers to cover reactive and servicing jobs across customer contracts through outlined booking processes and the use of a job management system.

The successful candidate will have excellent time management skills, the ability to prioritize workload, and strong organizational skills with the ability to multi-task while maintaining a high attention to detail.

Key Responsibilities:
  • Effectively schedule engineers to cover reactive and servicing jobs across customer contracts.
  • E nsure allocated jobs with engineers are completed and the scheduling process is properly closed out.
  • Escalate any scheduling issues or concerns to the Team Leader who will be able to address with the engineer, or in liaison with the Contract Manager and/or customer.
Required Skills and Qualifications:
  • Solid understanding of planning systems, considering geographical locations to schedule engineers as efficiently as possible.
  • Proficiency in MS Office (MS Excel and MS PowerPoint, in particular).
  • Excellent written and verbal communication skills.
  • Strong organizational skills with the ability to multi-task while maintaining a high attention to detail.
Benefits

Our company offers a competitive salary between £22,300 - £25,000 depending on experience.

Ongoing career development opportunities are also available.

A 22 days holiday allowance + UK Bank Holidays is provided.

Additional benefits include access to an employee assistance program, wellbeing app, mental health support, employee discount scheme, death in service insurance, and company pension scheme.



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