Sales and Service Coordinator
4 days ago
**About the Job**
We are seeking a Sales and Service Coordinator to join our team at Poundland & Dealz. As a key member of our store team, you will be responsible for delivering exceptional customer service, driving sales growth, and developing your skills in a fast-paced retail environment.
The estimated salary for this role is £20,000 - £25,000 per annum, depending on experience.
About You**
You will have excellent communication and interpersonal skills, with the ability to motivate and inspire customers to make purchases. A strong understanding of retail operations and a passion for delivering exceptional customer service are essential.
Responsibilities**
- Deliver exceptional customer service, responding to customer queries, resolving issues, and promoting products and services.
- Contribute to the achievement of sales targets, by identifying opportunities to upsell and cross-sell products.
- Participate in visual merchandising activities, maintaining a visually appealing store environment that drives sales and customer engagement.
- Work collaboratively with other team members to achieve company-wide goals and objectives.
Requirements**
- 1+ year of retail experience, preferably in a similar environment.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Able to work flexible hours, including evenings, weekends, and public holidays.
- A basic understanding of retail operations and principles.
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