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Restaurant Operations Manager

1 month ago

Blackpool, Blackpool, United Kingdom Loungers Full time

Lounges are unique places, and what makes them special is the brilliant people who run them. As a Restaurant Operations Manager, you will be responsible for leading your team to deliver exceptional customer experiences. Your standards will be as high as ours, but exactly how you do it will be unique to you. You'll be responsible for managing your team to ensure every customer leaves happy, which they tend to do thanks to your excellent management.

The Good Stuff

  • Overtime pay for every hour worked over contracted hours
  • Staff food on every shift
  • 50% off staff discount to enjoy outside working hours from day one
  • Paid breaks
  • 28 days holiday (inclusive of Bank Holidays) pro rata
  • Enhanced maternity and paternity pay after 2 years service
  • The most talked-about staff party in hospitality - Loungefest
  • Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
  • Company pension scheme
  • Long service awards
  • Power over your pay with Wagestream
  • Emotional and practical support via the Licenced Trade Charity
  • Great opportunity for personal development and career progression in a fast growing business
  • Achievable bonuses
  • Tips shared equally across the team, based on hours worked
  • Christmas and Boxing Day off

What you'll bring

  • You are probably an existing General Manager, Assistant Manager, Deputy Manager or Restaurant manager with a background in restaurants, bars, caf or coffee shops.
  • You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
  • You will be familiar with managing through clear KPIs and making decisions considering labour; stock; food safety requirements, customer sentiment plus others in line with brand standards and a budget.
  • You will have delivered successful training and recruitment for front of house teams including servers through to Assistant Managers.
  • Ideally some experience back of house, understand what makes kitchen and kitchen teams click would be preferable.

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