Temporary Workforce Manager

3 weeks ago


Northampton, Northamptonshire, United Kingdom Staffing Match - Resourcing Full time

Job Overview:

We are looking for a skilled Temporary Workforce Manager to join our team in Northampton. This role involves managing the day-to-day operations of our temporary workforce, ensuring client satisfaction, and driving performance to meet business objectives.

Key Duties:

  • Manage operational issues in line with client requirements, KPIs, and Staffing Match processes.
  • Maintain a pool of fully compliant staff ready to meet bookings.
  • Ensure performance targets, service level agreements (SLAs), and regulatory requirements are consistently met.
  • Monitor and manage compliance targets and procedures.
  • Recruit, train, and manage Staffing Match Account Coordinators as needed.
  • Ensure timely and accurate completion of administrative duties, including payroll.

Requirements and Qualifications:

  • Minimum 1 year of account management experience.
  • Strong verbal and written communication skills.
  • Client-facing abilities with a natural aptitude for building relationships.
  • Problem-solving skills and the ability to manage expectations.
  • Attention to detail and ability to work under pressure.
  • Desirable: Knowledge of logistics or manufacturing.
  • Full UK driving licence required.

Benefits:

Staffing Match - Resourcing offers competitive salaries and benefits to its employees.

Estimated Salary: £32,500 - £37,000 per annum DOE



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