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Export Logistics Specialist

2 months ago

London, Greater London, United Kingdom Pod Talent Full time
Export Coordinator Job Description

Pod Talent is seeking an experienced Export Coordinator to join our team in West London. As the first point of contact for our international distributors and partners, you will provide a seamless customer and delivery service.

This is a fantastic opportunity to develop and implement new processes with our logistics partners, lead meetings, analyze performance, and report on a monthly basis to enable the company to meet demand.

Key Responsibilities:
  • Manage customer order process and be a key point of contact for all international customer order queries
  • Work closely with the production planning team to ensure orders are produced and delivered on time
  • Manage day-to-day relationships with hauliers and freight forwarders, manage customer service issues, and improve processes
  • Liaise with regional area managers and global demand team to understand each market
Requirements:
  • 2+ years of experience in customer service/logistics
  • Strong Excel skills and previous experience in order management
  • Excellent communication skills, both written and verbal
  • Detailed-oriented and able to work independently as well as part of a team

We are looking for a highly organized and proactive individual who can provide exceptional customer service and support to our international partners.