Support Specialist

3 weeks ago


Penryn, Cornwall, United Kingdom Falmouth University Full time

**About the Role**

We are seeking an exceptional Support Specialist to play a key role in supporting the Institute of Photography, an academic department that teaches Photography and Visual Communication. This is an exciting and varied opportunity to work closely with the Department Senior Administrator, offering administrative support to academics and students across the courses.

The ideal candidate will have previous experience of undertaking a wide range of administrative duties, be proficient in Microsoft Office applications, and possess strong organisational and problem-solving skills. Key responsibilities include purchasing, Visiting Lecturer contracting, travel, accommodation bookings for staff and student study visits in the UK and overseas.

This role requires a customer-focused, pro-active and flexible approach, plus the ability to prioritise workload to adapt to variations in demand. We are looking for candidates who can demonstrate an ability to take responsibility for tasks and deliver according to deadlines.

**Key Skills and Qualifications**

  • Previous experience of working in a customer-focused environment, including the provision of advice and guidance.
  • Experience booking complex travel itineraries.
  • Well-developed interpersonal skills, enabling effective communication with colleagues, students and external contacts.
  • Proven ability to convey information in a clear and accurate manner and a desire to resolve issues.

We offer a competitive salary of £32,000 per annum, plus benefits including 12% employer pension contribution, 28 days annual leave and 8 bank holidays, annual salary increments, enhanced maternity/paternity pay, and a cycle scheme.

As a Support Specialist at Falmouth University, you will contribute to delivering exceptional higher education and research, harnessing the fusion of creativity and technology as foundations of the future economy.



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