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Military Graduate Operations Manager
2 months ago
This is an exciting opportunity for a Military Graduate to join Amazon UK Services Ltd. as an Operations Manager. As a key member of our operations team, you will be responsible for leading a large and diverse team to ensure the smooth operation of our business.
Key Responsibilities- Lead a Team: You will be responsible for leading a team of operations professionals to ensure the efficient and effective operation of our business.
- Implement Corrective Actions: You will analyze and implement corrective actions to ensure quality and productivity are consistently high levels, and business objectives are met across all shifts.
- Support and Lead a Team: You will support and lead a team, handle administrative work, and build and support a strong team culture.
- Analyze Performance: You will analyze performance and suggest process improvements to optimize work and improve customer service.
- Collaborate with Other Managers: You will collaborate with other managers to standardize shift processes.
You will work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You will also monitor and maintain process efficiency. Your days will always include prioritizing routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work, and wide-scale operational contingency planning.
About the TeamOur operations team is at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy, to the moment their item is delivered – from desktop to doorstep. We put safety first as our people are our priority. And we use the expertise of our people to get packages to their destination – quickly, conveniently, and sustainably.
What You'll Need- Bachelor's Degree: You will need a Bachelor's degree (or working towards a Bachelor's degree).
- Advanced Proficiency in English: You will need advanced proficiency in written and verbal English.
- Relevant Experience: You will need relevant experience in performing data analysis.
- Communication Skills: You will need experience of communicating with a wide range of stakeholders, including your peers and leadership.
- Logistical Experience: You will need experience in a logistical working environment.
- MS Office Suite: You will need experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment.
