Anticoagulant and Phlebotomy Service Manager

4 weeks ago

Luton, Luton, United Kingdom Oxleas NHS Foundation Trust Full time

Job Overview

The successful candidate will provide effective leadership of the anticoagulation and phlebotomy teams across the trust, ensuring high-quality patient care and an optimal anticoagulation and phlebotomy service for inpatients and outpatients.

The post holder will contribute to the development of a high-quality local service for people requiring anticoagulation and phlebotomy services.

Main Duties

  • Deliver evidence-based individualized patient care according to patients' changing healthcare needs, providing leadership and specialist advice to ensure effective continuity of care delivery.
  • Be recognized as a clinical expert in the management of anticoagulation and phlebotomy services, setting standards and engaging in autonomous high-level decision-making.
  • Promote and contribute to the clinical governance agenda.
  • Lead the development of standards and protocols concerning the nursing care of those using anticoagulation and phlebotomy services.
  • Promote a culture of clinical excellence in phlebotomy care throughout the trust.
  • Act as a resource for healthcare professionals and other agencies, including GPs, consultants, junior doctors, qualified nurses, and allied health professionals.
  • Diagnose and prescribe treatment/medications as an independent nurse prescriber in line with BHT guidelines and other policies/protocols.
  • Work autonomously with clinical supervision, planning and prioritizing own workload, with broad guidelines but decisive action in individual circumstances.

Working for Our Organisation

The trust provides hospital services to a growing population of around 700,000 people across two busy hospital sites in Bedford and Luton.

Candidates will join a friendly, high-performing trust committed to ensuring staff health and wellbeing, with access to a programme of high-quality training and development to grow their careers.

The trust has state-of-the-art facilities and a commitment to delivering the best patient care using the best clinical knowledge and technology available.

Detailed Job Description and Main Responsibilities

Leadership and Management

  • Provide 1:1s, annual appraisals, and PDP for staff under direct supervision, ensuring they do the same for those they supervise.
  • Ensure specialist nurses have up-to-date job plans, reviewed annually or as needed.
  • Delegate tasks, recognizing development needs, ensuring staff have training and coaching to take on projects, facilitating outcomes and evaluating their impact on succession plans.
  • Be aware of change management and take on an expert role within this process.
  • Contribute to investigations and management of staff issues, using relevant trust policies and working with the CSL management team.
  • Support flexible working practice in line with Improving Working Lives Standards and Trust Change Management Policy.

Education and Training

  • Provide specialist, expert clinical knowledge to colleagues, patients, and carers/relatives within and outside the trust.
  • Ensure training needs analysis, planning, implementing, and evaluating programmes of education to meet identified needs.
  • Maintain a suitable learning environment, ensuring staff have effective orientation, preceptorship, supervision, and in-service training.
  • Develop nursing competence and self-assessment where appropriate.
  • Develop and participate in the education of pre- and post-registration healthcare professionals/medical staff.
  • Participate in curriculum planning and development of in-house courses relevant to the area of expertise.
  • Ensure team compliance with mandatory training.
  • Address specific health targets related to own area of practice, such as NICE and NHS England guidelines.
  • Maintain up-to-date skills and knowledge and maintain awareness of professional issues within a professional portfolio.

Financial

  • Manage the financial budget for the service with the deputy general manager.
  • Supervise staff, ensuring they have systems in place to manage the efficient and effective use of supplies, provisions, and equipment within designated budgets.
  • Make autonomous decisions regarding prioritization and utilization of resources within own service, seeking support and escalating for authorization where necessary.
  • Contribute to the identification, analysis, and discussion of cost pressures and financial constraints in a timely manner.

Research, Audit, and Development

  • Identify the need for and undertake research, clinical audit, benchmarking, to improve the effectiveness of patient care, with the deputy general manager.
  • Contribute to relevant research projects in the specialist area, conducted at the trust, network, or national level.
  • Disseminate research and audit findings through presentation to professional groups and publication.
  • Work with the management team to evaluate service delivery, identify areas for improvement, and initiate change.

Policy and Service Development

  • Propose and draft changes or implement policies and guidelines impacting the service.
  • Maintain a good knowledge of emerging policies from national sources and promote their implementation locally as appropriate.
  • Contribute to the strategic planning of service improvements for the service.
  • Lead or contribute to the investigation of complaints, PSIRF, and untoward incidents within the department, in line with trust policies and procedures.

Risk Management

  • Work collaboratively with colleagues to address complaints and incidents appropriately.
  • Ensure the approach to risks and incidents is supportive, transparent, and focused on learning, applying the principles of candour and patient and relative involvement at all times.
  • Be a resource for safeguarding vulnerable adults and children, assisting with safeguarding investigations.
  • Support the development of professional forums in CSLs and trust-wide forums.
  • Identify clinical risks and ensure appropriate action is taken, in accordance with the trust Risk Management policy, providing expert advice and focusing on principles of a learning organization.

Application of Knowledge

  • Use professional management knowledge and experience to assess, plan, evaluate, and judge the appropriate interventions.
  • Maintain knowledge of changes in the NHS and wider industry to enable and direct services to respond to changing requirements and secure best practice.

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