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Business Services Officer

2 months ago

Northallerton, North Yorkshire, United Kingdom Cafcass Full time
About the Role

Cafcass is seeking a highly organized and detail-oriented Business Services Officer to join our team. As a key member of our administrative support team, you will play a vital role in ensuring the smooth operation of our case management system and providing exceptional support to our Family Court Advisers and Service Managers.

Key Responsibilities
  • Monitor case progression and ensure timely completion of tasks
  • Receive and process referrals from the Court or Cafcass Intake Team
  • Create, update, and close cases within our case management system
  • Prepare and send letters and information packs to service users
  • Identify and follow up on missing information
  • Provide administrative support to the team, including meeting and greeting visitors
Requirements
  • Relevant qualification in business administration or significant experience in a similar role
  • Confident and capable of using MS Office applications to a basic/intermediate level
  • Excellent communication and interpersonal skills
  • Able to work in a fast-paced environment with multiple priorities
What We Offer

Cafcass is a diverse and inclusive organization that values its employees. We offer a range of benefits, including extensive wellbeing support and excellent career development opportunities.

We are committed to providing a safe and supportive work environment that allows our employees to thrive. If you are a motivated and organized individual who is passionate about delivering exceptional administrative support, we encourage you to apply for this exciting opportunity.