Current jobs related to Head of Client Services Lead - London, Greater London - Sagen Advisory

  • Head of Client Services Lead

    1 month ago

    London, Greater London, United Kingdom EC1 Partners Full time

    Job Title: Head of Client ServicesJob Summary:EC1 Partners is seeking an experienced Head of Client Services to lead our client service function and develop our client service model. The ideal candidate will have a strong track record of successfully leading and building teams with a client focus.Key Responsibilities:Lead the client service function and...

  • Head of Client Services Lead

    2 weeks ago

    London, Greater London, United Kingdom cv-library.co - Jobboard Full time

    h3>Head of Client Services – Digital Media Up to £450 p/day – "Outside IR35" 4 Months Initial – Remote A 4-month initial contract opportunity is available for a Head of Client Services with extensive experience in marketing agencies. Key Responsibilities: • Working from your home office, the project involves BAU and responding to new...

  • Head of Client Services Lead

    3 weeks ago

    London, Greater London, United Kingdom cv-library.co - Jobboard Full time

    Head of Client Services – Digital MediaUp to £450 per day – Outside IR354 Months Initial – Remote Work OpportunityWe are seeking an experienced Head of Client Services with a strong background in Digital Media, Paid Media, and Performance Marketing to join our team.Key ResponsibilitiesProvide BAU and respond to new pitches from the comfort of your...

  • Head of Client Services Lead

    3 weeks ago

    London, Greater London, United Kingdom cv-library.co - Jobboard Full time

    Head of Client Services – Digital MediaUp to £450 per day – Outside IR354 Months Initial – Remote Work OpportunityWe are seeking an experienced Head of Client Services with a strong background in Digital Media, Paid Media, and Performance Marketing to join our team.Key ResponsibilitiesProvide BAU and respond to new pitches from the comfort of your...

  • Head of Client Services

    3 weeks ago

    London, Greater London, United Kingdom CV-Library Full time

    Head of Client Services – Digital Media Up to £450 per day – Outside IR35 4 Months Initial – Remote Job Overview We are seeking a highly experienced Head of Client Services to join our team at CV-Library. As a key member of our digital media team, you will be responsible for delivering exceptional client service and driving business growth through...

  • Head of Client Services

    3 weeks ago

    London, Greater London, United Kingdom CV-Library Full time

    Head of Client Services – Digital Media Up to £450 per day – Outside IR35 4 Months Initial – Remote Job Overview We are seeking a highly experienced Head of Client Services to join our team at CV-Library. As a key member of our digital media team, you will be responsible for delivering exceptional client service and driving business growth through...

  • Head of Client Services

    3 weeks ago

    London, Greater London, United Kingdom I Love My Job Ltd. Full time

    Head of Client ServicesWe are seeking an experienced Head of Client Services to join our team at I Love My Job Ltd. as a 9-month FTC with potential to go permanent. Our client, a leading communications agency, is highly regarded in the field and known for working with major global clients.About the RoleAs Head of Client Services, you will manage a small,...

  • Head of Client Services

    3 weeks ago

    London, Greater London, United Kingdom I Love My Job Ltd. Full time

    Head of Client ServicesWe are seeking an experienced Head of Client Services to join our team at I Love My Job Ltd. as a 9-month FTC with potential to go permanent. Our client, a leading communications agency, is highly regarded in the field and known for working with major global clients.About the RoleAs Head of Client Services, you will manage a small,...

  • Head of Client Services

    1 month ago

    London, Greater London, United Kingdom I Love My Job Ltd. Full time

    Head of Client ServicesWe are seeking an experienced Head of Client Services to join our team at I Love My Job Ltd. as a 9-month fixed-term contract with the potential to become permanent.About the RoleAs Head of Client Services, you will be responsible for managing a small, high-performing team who provide strategic consultancy to major global clients. You...

  • Head of Client Services

    1 month ago

    London, Greater London, United Kingdom I Love My Job Ltd. Full time

    Head of Client ServicesWe are seeking an experienced Head of Client Services to join our team at I Love My Job Ltd. as a 9-month fixed-term contract with the potential to become permanent.About the RoleAs Head of Client Services, you will be responsible for managing a small, high-performing team who provide strategic consultancy to major global clients. You...

  • Head of Client Services

    2 weeks ago

    London, Greater London, United Kingdom Harrison Scott Associates Full time

    A leading printing company is seeking an exceptional leader to head its client services team. As Head of Client Services, you will be responsible for managing a team of account managers and their clients, ensuring the company is presented as a value-added solution provider. Your responsibilities will include managing multiple projects, overseeing support...

  • Head of Client Services

    3 weeks ago

    London, Greater London, United Kingdom Harrison Scott Associates Full time

    {"title": "Head of Client Services", "description": "Job SummaryHarrison Scott Associates is seeking an experienced Head of Client Services to lead our client services team. As a key member of our team, you will be responsible for managing client relationships, overseeing account managers, and driving business growth.Key ResponsibilitiesManage client...

  • Head of Client Services

    3 weeks ago

    London, Greater London, United Kingdom Harrison Scott Associates Full time

    {"title": "Head of Client Services", "description": "Job SummaryHarrison Scott Associates is seeking an experienced Head of Client Services to lead our client services team. As a key member of our team, you will be responsible for managing client relationships, overseeing account managers, and driving business growth.Key ResponsibilitiesManage client...

  • Head of Client Services

    2 weeks ago

    London, Greater London, United Kingdom Fill My Funnel - LinkedIn Ads Agency Full time

    Job Title: Head of Client ServicesFill My Funnel, a leading B2B LinkedIn Ads agency, is seeking a seasoned professional to oversee client relationships and drive business growth.Key Responsibilities:Develop and nurture strong relationships with key clients, serving as their primary point of contact.Oversee multiple client accounts, ensuring their needs and...

  • Head of Client Services

    2 weeks ago

    London, Greater London, United Kingdom I Love My Job Ltd. Full time

    Head of BrandsLondon / Hybrid9 month FTC with potential to go permanentWe are seeking an experienced Head of Client Services for an initial 9 month maternity cover, with the potential to move to a permanent role. Our client, a leading communications agency, is highly regarded in the communications field, known for working with major global clients,...

  • Head of Client Services

    2 weeks ago

    London, Greater London, United Kingdom I Love My Job Full time

    Job Title: Head of Brands Job Type: Full-time About the Role: We are seeking an experienced Head of Brands to join our team at I Love My Job. As a key member of our leadership team, you will be responsible for managing a small, high-performing team who offer strategic consultancy to major global clients. Key Responsibilities: * Manage and develop a...

  • Head of Client Services

    3 weeks ago

    London, Greater London, United Kingdom I Love My Job Ltd. Full time

    Head of Client ServicesJoin I Love My Job Ltd. as we seek an experienced Head of Client Services to lead our client-facing team. As a key member of our leadership team, you will be responsible for delivering exceptional client service and driving revenue growth.About the RoleWe are looking for a seasoned professional with a proven track record of managing...

  • Head of Client Services

    1 month ago

    London, Greater London, United Kingdom I Love My Job Ltd. Full time

    Head of Client ServicesJoin I Love My Job Ltd. as we seek an experienced Head of Client Services to lead our client-facing team. As a key member of our leadership team, you will be responsible for delivering exceptional client service and driving revenue growth.About the RoleWe are looking for a seasoned professional with a proven track record of managing...

  • Head of Client Services

    1 month ago

    London, Greater London, United Kingdom I Love My Job Ltd. Full time

    Head of Client ServicesJoin I Love My Job Ltd. as we seek an experienced Head of Client Services to lead our client-facing team. As a key member of our leadership team, you will be responsible for delivering exceptional client service and driving revenue growth.About the RoleWe are looking for a seasoned professional with a proven track record of managing...

  • Head of Client Services

    3 weeks ago

    London, Greater London, United Kingdom I Love My Job Ltd. Full time

    Head of Client ServicesJoin I Love My Job Ltd. as we seek an experienced Head of Client Services to lead our client-facing team. As a key member of our leadership team, you will be responsible for delivering exceptional client service and driving revenue growth.About the RoleWe are looking for a seasoned professional with a proven track record of managing...

Head of Client Services Lead

2 months ago

London, Greater London, United Kingdom Sagen Advisory Full time

A venture-backed fintech business is seeking a seasoned professional to lead their client services function. This is a remote work opportunity.

As a leading fintech company, Sagen Advisory provides market data and analytics, as well as an FX trading and payment initiation platform. We are looking for a Client Services Director to:

  • Establish and manage our end-to-end client services function, taking clients from onboarding to live trading and beyond. This includes reviewing and refreshing our client services processes and workflows from the ground up and developing our future client services strategy and team structure;
  • Hire an international team of client services professionals in a follow-the-sun model;
  • Manage the client services team; and
  • For the right candidate, the role has scope to develop over time to include the development of a Customer Success team.

This is an opportunity for a mid-level client services professional to take the next step in their career by leading a business-critical function at a fast-growing and well-funded fintech. We are looking for someone with the aptitude to grow with the business and the ability to thrive in a fast-paced and dynamic environment.

Required Skills, Experience, and Qualifications:

  • 3-5 years' experience in a client services role within a financial services firm;
  • Strong functional knowledge of foreign exchange trading platforms;
  • Proven track record with tools used to provide first-level client services support, including Zendesk and Slack;
  • Proven ability to develop and implement new processes and workflows;
  • Strong attention to detail, self-management, initiative, discipline, and follow-through;
  • Excellent verbal and written communication skills;
  • A natural team player with the ability to develop strong and cooperative internal and external working relationships at all levels of an organization.

Preferred Skills, Experience, and Qualifications:

  • Client services experience at a multi-lateral trading facility, ideally foreign exchange (e.g., 360T, FXall, etc.);
  • Experience hiring and managing a client services or a customer success team;
  • Experience providing client services for trading protocols, including FIX.

Remuneration:

  • Market-related.