Automotive Service Manager

4 weeks ago


Taunton, Somerset, United Kingdom Halfords Full time
About the Role

We are seeking an experienced and motivated Assistant Manager to join our team at Halfords, the UK's leading retailer of motoring and cycling products and services. As an Assistant Manager, you will play a key role in driving business performance and delivering exceptional customer experiences.

Key Responsibilities
  • Work alongside the Centre Manager to provide productive management and leadership, driving profitability and focusing on the customer journey.
  • Divide your time between the workshop, working alongside technicians, and assisting the Centre Manager with daily sales and customer service.
  • Help drive business performance, passionate about customer experience, and looking for a long-term career with excellent progression and training schemes.
What We Offer
  • A competitive salary of £26,780 to £32,136 per annum.
  • An average uncapped bonus of £7100 per year, with potential to earn more.
  • A 5-day working week, with the opportunity to earn extra through our refer a friend scheme.
  • A range of benefits, including 5.6 weeks' annual leave, discounts on garage bills and retail products, and access to a health cash plan.
  • Opportunities for career progression and training, including access to hybrid training and the ATA & MOT Tester Qualifications.
Requirements
  • Experience in delivering high customer satisfaction and experience through effective management.
  • Ability to deliver coaching/training in moment to colleagues.
  • Technical/Mechanical ability or experience.
  • Experience of meeting compliance standards across Health and Safety.
  • Excellent communication skills, verbally and written.
  • IT Proficient, with the willingness to learn in-house systems.
  • Good time management.
  • A current valid driving licence.


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