Service Operations Lead

1 month ago


Wednesbury, Sandwell, United Kingdom MSC Industrial Supply Full time

We are looking for a highly motivated Service Operations Lead to join our team at MSC Industrial Supply. In this role, you will be responsible for managing service levels and stock-outs for our customers. You will also oversee daily operations, including inventory management and customer interactions.

About the Role:

The ideal candidate will have experience in sales administration, customer experience, sales, customer service, or account management. Strong problem-solving skills and ability to work closely with key stakeholders are essential.

Key Responsibilities:
  • Manage service levels and stock-outs for customers
  • Oversee daily operations, including inventory management and customer interactions
  • Develop and implement strategies to improve customer satisfaction
What We Offer:
  • $58,000 - $68,000 salary
  • Competitive benefits package
  • Ongoing training and development opportunities


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