Senior Care Services Manager

10 hours ago


Newmarket, United Kingdom Chine Healthcare Solutions Limited Full time
About Us

Chine Healthcare Solutions Limited is a leading provider of healthcare services, specialising in wigs and hair products for individuals affected by chemotherapy and alopecia. Established in 2019, we have been dedicated to delivering high-quality care and support to those in need.

In 2022, we expanded our services to provide healthcare assistance for individuals living in their own homes or care homes.

Job Description

We are seeking an experienced Registered Manager to lead our care services team. The successful candidate will be responsible for providing leadership, management, and support to ensure the highest levels of care and quality outcomes.

Key Responsibilities
  1. Provide leadership and management to the care services team to ensure the delivery of high-quality care and services.
  2. Ensure compliance with regulations, laws, and quality standards, and maintain a Good CQC inspection rating.
  3. Accountable for the health and safety of staff and clients, ensuring a safe working environment.
  4. Continually review and improve processes to ensure the most effective and efficient service delivery.
  5. Identify and recruit high-quality care assistants, implement excellent training, and maintain high retention ratios.
  6. Ensure the provision of staff training and the delivery of high-quality care services to vulnerable individuals.
  7. Take ownership of quality assurance and governance through scheduled spot checks, service reviews, internal audits, and annual surveys.
  8. Complete and continuously improve assessments, risk assessments, and support plans to ensure client outcomes and exceed customer expectations.
  9. Take responsibility for ensuring the emergency on-call mobile phone is covered outside normal office hours.
  10. Be aware of key performance indicators and accurately record and report statistics to the Director as appropriate.
Qualifications and Experience

The ideal candidate will hold an NVQ Level 4 (RMA) or QCF Level 5 qualification in Social Care, have in-depth understanding of CQC assessment criteria, and management experience of service provision in the care industry.

A UK or EU driving license and daily access to a car are also required. The successful candidate will have ongoing right to work in the UK.

If you have experience as a Registered Manager, Care Manager, Deputy Manager, NHS Ward Manager, Unit Manager, or CQC inspectorate, we would love to hear from you.


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