Commercial Account Manager

4 weeks ago

Aston, Birmingham, United Kingdom Securitas Security Services Full time
Job Title: Commercial Account Manager

Securitas Security Services is seeking a highly motivated and experienced Commercial Account Manager to join our team. As a key member of our commercial team, you will be responsible for driving profitable growth by developing new business and enhancing our existing portfolio.

Key Responsibilities:
  • Build and maintain strong client relationships by understanding their business objectives and risk profile to support them with delivering tailored security solutions.
  • Identify new business opportunities aligned with your geographic area.
  • Jointly manage branch P&L and ensure margin expectations are met or exceeded.
  • Stay informed about local market trends, competitors, and customer needs to deliver actionable insights and support transformation/pipeline opportunities.
  • Participate in client KPI/SLA meetings to ensure service alignment, performance, and satisfaction.
  • Work with the operations and commercial teams to deliver innovative security solutions and drive business growth.
Requirements:
  • Proven experience in managing client relationships and delivering excellent customer service.
  • P&L ownership, forecasting, and budgeting experience.
  • Proven commercial acumen with a strong track record of delivering solutions.
  • Strong understanding of risk profiles and mitigation options.
  • Demonstrable experience of consultative sales.
  • Experience in project costings and managing margins.
  • Excellent communication skills, with the ability to engage and influence key stakeholders.
  • Strategic leadership skills and an innovative approach to problem-solving.
Benefits:
  • Health & Wellbeing.
  • Company pension and advice and planning.
  • Life assurance scheme.
  • Discounted gym memberships.
  • Wellness advice and support, including financial, emotional and physical.
  • Dental and Physical Health Plans.
  • Lifestyle Benefits.
  • Cycle to work scheme.
  • Car lease and new car purchasing schemes.
  • Discounts on high street brands, online shopping, holidays, days out and Arriva Bus Travel.
  • Mortgage Advise.
  • Payroll ISA's.
  • Eligibility for Costco Membership.
  • Learning & Development.
  • Support with further education.
  • 100's of eLearning courses.
  • Accredited courses by C&G, ILM, IOSH and SIA.
  • Leadership Development programs both local and global.
  • Giving Back.
  • Payroll Giving.
  • Working with charities such as Calderwood House, KPMB and Wooden Spoon.
  • Supporting local community initiatives.
  • Supporting people back to work with organisations such as TalkBack and Downs-Syndrome Org.

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