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Automotive Service Consultant

2 months ago

Dorking, Surrey, United Kingdom Ascent Sourcing Ltd Full time
Service Advisor

We are seeking a highly organized and proactive individual to join our team as a Service Advisor in our high-level repair centre in Dorking.

The successful candidate will be responsible for updating customers throughout the repair process, assessing and reviewing client vehicles on the forecourt, and re-assessing courtesy cars returned after use.

Key skills required include previous customer service experience, ideally within automotive or similar, strong attention to detail, and polished communication skills.

We are looking for an individual who fits into our existing team and company culture, with a positive and proactive mindset and a flexible, hands-on approach to working in a team.

Key Responsibilities:
  • Update customers throughout the repair process
  • Assess and review client vehicles on the forecourt
  • Re-assess courtesy cars returned after use
  • Provide excellent customer service and communication
Requirements:
  • Previous customer service experience, ideally within automotive or similar
  • Strong attention to detail
  • Polished communication skills
  • A positive and proactive mindset
  • A flexible, hands-on approach to working in a team

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.