F&B Team Lead

7 days ago


Blackpool, Blackpool, United Kingdom Holiday Inn Blackpool Full time

About Us

Holiday Inn Blackpool & Marco's New York Italian Restaurant is a four-star hotel located in the heart of Blackpool, part of a wider regeneration project. We are passionate about hospitality and committed to providing an exceptional experience for our guests.

Job Title: F&B Team Lead

We are seeking an experienced F&B Supervisor to lead our team and deliver exceptional service to our guests.

Key Responsibilities:

  • Lead the F&B team with a positive attitude and create a welcoming atmosphere for our guests.
  • Oversee daily shift activities, ensuring orders flow smoothly and guests are satisfied.
  • Support and guide the team, providing training and encouragement to help them deliver their best.
  • Step in confidently to handle guest requests and resolve issues, maintaining a responsive and upbeat service.
  • Coordinate with the kitchen and bar to ensure seamless operations from orders to plating.
  • Monitor stock levels and assist with inventory management to ensure we are set up for success every shift.
  • Help with scheduling and shift planning to prepare the team for each day.
  • Keep the dining and service areas clean and compliant, focusing on health and safety standards.

Requirements:

  • A natural people person with leadership skills and some experience in food and beverage.
  • Strong communication skills to motivate and energize team members while keeping things running smoothly.
  • Quick thinking and problem-solving skills to handle guest needs promptly.
  • Organized and adaptable, managing multiple tasks with ease.
  • A team player who can jump in wherever needed to support the crew.
  • High energy and a flexible attitude, thriving in a fast-paced environment.

Benefits:

  • Competitive salary around £20,000 - £25,000 per year, depending on experience.
  • Discounted hotel room rates for you and your friends and family.
  • An extra day's holiday for your birthday.
  • Enhanced maternity, adoption, and shared parental leave.
  • Course sponsorship opportunities.
  • 30% F&B discount at RBH hotels.
  • Refer a Friend scheme (earn £250 for each referral up to 5 referrals).
  • Flexible working arrangements.
  • Wagestream - choose how and when you get paid.
  • Life Insurance.
  • Employee Assistance Programme.
  • Social and wellness events and activities throughout the year.
  • Free meals on duty, saving you over £1000 per year.

About Our Benefits:

We believe our benefits package truly works for our people. You will have access to a range of perks that make a real difference to your life and work.


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