F&B Team Lead
7 days ago
About Us
Holiday Inn Blackpool & Marco's New York Italian Restaurant is a four-star hotel located in the heart of Blackpool, part of a wider regeneration project. We are passionate about hospitality and committed to providing an exceptional experience for our guests.
Job Title: F&B Team Lead
We are seeking an experienced F&B Supervisor to lead our team and deliver exceptional service to our guests.
Key Responsibilities:
- Lead the F&B team with a positive attitude and create a welcoming atmosphere for our guests.
- Oversee daily shift activities, ensuring orders flow smoothly and guests are satisfied.
- Support and guide the team, providing training and encouragement to help them deliver their best.
- Step in confidently to handle guest requests and resolve issues, maintaining a responsive and upbeat service.
- Coordinate with the kitchen and bar to ensure seamless operations from orders to plating.
- Monitor stock levels and assist with inventory management to ensure we are set up for success every shift.
- Help with scheduling and shift planning to prepare the team for each day.
- Keep the dining and service areas clean and compliant, focusing on health and safety standards.
Requirements:
- A natural people person with leadership skills and some experience in food and beverage.
- Strong communication skills to motivate and energize team members while keeping things running smoothly.
- Quick thinking and problem-solving skills to handle guest needs promptly.
- Organized and adaptable, managing multiple tasks with ease.
- A team player who can jump in wherever needed to support the crew.
- High energy and a flexible attitude, thriving in a fast-paced environment.
Benefits:
- Competitive salary around £20,000 - £25,000 per year, depending on experience.
- Discounted hotel room rates for you and your friends and family.
- An extra day's holiday for your birthday.
- Enhanced maternity, adoption, and shared parental leave.
- Course sponsorship opportunities.
- 30% F&B discount at RBH hotels.
- Refer a Friend scheme (earn £250 for each referral up to 5 referrals).
- Flexible working arrangements.
- Wagestream - choose how and when you get paid.
- Life Insurance.
- Employee Assistance Programme.
- Social and wellness events and activities throughout the year.
- Free meals on duty, saving you over £1000 per year.
About Our Benefits:
We believe our benefits package truly works for our people. You will have access to a range of perks that make a real difference to your life and work.
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