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Courier with Excellent Customer Service

1 month ago

Crawley, West Sussex, United Kingdom Royal Mail Full time

About the Role:

We are seeking a highly motivated Courier to join our team in Crawley. As a key member of our delivery network, you will be responsible for ensuring timely and efficient delivery of mail and parcels to customers across the region.

Key Responsibilities:

  • Delivering mail and parcels to customers in a professional and courteous manner
  • Providing excellent customer service, responding to customer queries and resolving any issues promptly
  • Working collaboratively with colleagues to achieve delivery targets and improve overall efficiency
  • Maintaining accurate records of deliveries and handling customer complaints effectively

Requirements:

  • Valid UK manual driving license with no more than 6 penalty points
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • High level of organization and time management skills

What We Offer:

  • A competitive salary of £12.54 per hour (paid monthly)
  • Overtime paid at 1.25 times the normal hourly rate
  • 22.5 days holiday (pro-rata) rising with length of service
  • Full uniform provided and company pension scheme
  • Opportunities for career development, including trainee manager roles and apprenticeships
  • Excellent family-friendly benefits, including enhanced maternity pay and paternity leave
  • Free stamps at Christmas and various discounts on high street vouchers, travel and attraction tickets