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Lodge Manager
2 months ago
We are seeking a highly skilled and experienced Lodge Manager to join our team at Churchill Estates Management Ltd. As a key member of our team, you will be responsible for providing exceptional customer service to our Home Owners, ensuring the smooth day-to-day operation of the development, and maintaining a high level of customer satisfaction.
Key Responsibilities- Manage the maintenance of the property, ensuring that all aspects of the development are well-maintained and in good working order.
- Provide a first-class service to Home Owners, responding to their queries and concerns in a timely and professional manner.
- Organise and coordinate activities and events for Home Owners, ensuring that they are well-informed and engaged.
- Manage contractors and suppliers, ensuring that all work is carried out to a high standard and in accordance with our company's policies and procedures.
- Conduct regular health and safety checks, ensuring that the development is safe and secure for all residents.
- Proven experience in a similar role, preferably in the retirement living or social housing sector.
- Excellent customer service skills, with the ability to build strong relationships with Home Owners and other stakeholders.
- Strong organisational and administrative skills, with the ability to manage multiple tasks and priorities.
- Ability to work independently and as part of a team, with a flexible approach to working hours.
- Knowledge of Microsoft Office applications, including Outlook.
- A competitive salary and benefits package.
- Opportunities for professional development and training.
- A supportive and collaborative team environment.
- The chance to make a positive difference to the lives of our Home Owners.
