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Job Summary
Portico Corporate Reception Management is seeking a highly skilled and customer-focused Corporate Receptionist to oversee the ground floor reception for one of our buildings in Brighton. As a key member of our team, you will be responsible for creating a positive visitor experience, working closely with the building manager and other service providers to ensure seamless operations.
Key Responsibilities
- Provide a warm and welcoming experience for visitors and occupiers, ensuring a high level of customer satisfaction.
- Assist with administrative tasks, such as managing correspondence, maintaining records, and performing data entry.
- Develop and maintain strong relationships with tenants, building managers, and other stakeholders to ensure a positive and productive working environment.
- Stay up-to-date with building operations, including maintenance, repairs, and security protocols.
- Collaborate with the client to innovate and improve services, ensuring a high level of satisfaction and loyalty.
- Work independently, with minimal supervision, to manage the reception area and ensure a smooth flow of operations.
Requirements
- Strong attention to detail and ability to multitask in a fast-paced environment.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with diverse stakeholders.
- Flexibility and adaptability to manage changing client needs and priorities.
- Customer service experience, with a proven track record of delivering high-quality service.
- Ability to work independently, with minimal supervision, and as part of a larger team.
- SIA Licence is highly desirable.
What We Offer
- Excellent holiday allowance.
- Pension contributions.
- Life insurance.
- Enhanced annual leave.
- Recommend a Friend Bonus Scheme.
- Thank you voucher scheme.
- 24-hour personal helpline for employees, providing counselling & information services.
- Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
- Our Training Academy provides excellent training and development opportunities for our people.
