Resort Assistant Manager
3 weeks ago
Parkdean Resorts is a leading provider of holiday home ownership experiences. As an Owner Experience Assistant, you'll have the opportunity to make a real difference in the lives of our owners.
About the RoleWe're seeking a highly motivated and organised individual to join our team as an Owner Experience Assistant. In this role, you'll be responsible for providing support to our owners, including communicating key information and creating engaging content for our website and community.
You'll also be involved in delivering a range of owner events, including forums, drop-ins, and social events. Additionally, you'll be responsible for recognising dissatisfaction and ensuring that complaints and feedback are dealt with promptly and with empathy.
Key Responsibilities- Provide clear and simple communication to owners
- Support content creation for website and community
- Deliver owner events, including forums, drop-ins, and social events
- Recognise dissatisfaction and deal with complaints and feedback
- A competitive salary of £28,000 - £32,000 per annum
- Opportunities for development and progression
- 50% off holidays at Parkdean Resorts
- 30% off on-park spend
- 30% off food and drink
- Stand-by holidays at a discounted rate
- Incentives and competitions
We care about our guests, our people, and our communities. Background checks will be carried out if appropriate. Reasonable adjustment requests, please contact Stephanie Wood.
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