Senior Branch Operations Manager

1 week ago


Bath, Bath and North East Somerset, United Kingdom undisclosed Full time

Job Title: Branch Manager

Job Type: Full-time, Permanent (44 hrs per week)

Overview: Undisclosed is seeking an experienced and driven Branch Manager to lead and manage the overall operations of a very successful and well-established plumbers merchant.

The ideal candidate will have a strong background in sales management, excellent leadership skills, and a commitment to delivering exceptional customer service.

Key Responsibilities:

  • Oversee all aspects of branch operations, including sales, customer service, and warehouse activities.
  • Lead, motivate, and manage a team of sales and warehouse staff.
  • Conduct regular performance reviews.
  • Develop and implement sales strategies to meet and exceed targets.
  • Analyse sales data and market trends to optimise sales efforts.
  • Identify new business opportunities and maintain strong relationships with existing customers.
  • Manage inventory levels and ensure the branch is well-stocked.
  • Implement and maintain health and safety standards.
  • Oversee financial performance, including budgeting and cost control.
  • Monitor market conditions and competitor activities.
  • Report regularly to senior management on branch performance and growth opportunities.

Requirements:

  • Previous experience in a supervisory, team leader, assistant management or branch management role within a Plumbers Merchant or similar.
  • Strong leadership and team-building skills.
  • Excellent communication and customer service abilities.
  • Proven track record in sales and achieving targets.
  • Good organisational and problem-solving skills.
  • Proficiency with sales and a proactive attitude.

Benefits:

  • Competitive and negotiable salary.
  • Progressional opportunities.
  • Generous bonus.
  • Excellent staff retention and staff satisfaction.
  • Pension Scheme.


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