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Application Manager
2 months ago
About Optoma
Optoma is a global leader in large display technologies, combining cutting-edge design and engineering to deliver visual display solutions for customers and partners worldwide.
We bring people together through captivating visual experiences, serving customers who demand seamless, innovative technology to tell their stories.
As a global company, we have regional headquarters in Europe, the USA, and the Asia Pacific, with well-established channels across three continents.
We are looking for a motivated and passionate Application Manager to join our team and help us drive business growth through strategic application development and management.
Key Responsibilities:
- Develop and execute a strategic roadmap for the organisation's application portfolio, aligning it with business objectives and technology trends.
- Manage the entire lifecycle of applications, from requirements gathering and design to development, testing, deployment, and ongoing support.
- Lead a team of developers, testers, and analysts, providing guidance, mentorship, and performance feedback to foster their professional growth and success.
- Collaborate with software vendors and third-party service providers to evaluate, select, and integrate off-the-shelf applications.
- Manage vendor relationships, contracts, and service level agreements (SLAs) to ensure timely delivery and support.
- Oversee the planning, execution, and monitoring of application development projects, ensuring they are delivered on time, within budget, and according to specifications.
- Establish and enforce policies, standards, and best practices for application development, deployment, and maintenance.
- Ensure compliance with regulatory requirements, security standards, and industry frameworks (e.g., ITIL, COBIT).
- Collaborate with business stakeholders to understand their requirements, priorities, and challenges.
- Advocate for the adoption of technology solutions that drive business value, improve efficiency, and enhance customer experience.
- Implement processes and procedures for managing changes to applications, including software updates, patches, enhancements, and migrations.
- Minimize disruption to business operations while ensuring the integrity and stability of the application environment.
- Monitor the performance and availability of applications, identifying opportunities for optimization and improvement.
Requirements:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Experience as an Application Manager or similar role, with NetSuite ERP and Boomi.
- End-to-end functional, process, and technical knowledge of NetSuite.
- Strong management skills, capable of leading a team in line with the company strategy.
- Experience of testing software, reviewing code created by other team members, and actively contributing to the continuous improvement ethos within the team.
- Implementing new standard practices and identifying where improvements are to be made.
- Capability to take an active and supportive role in managing and helping colleagues learn new features and techniques.
- Ability to liaise with stakeholders to ascertain requirements.
- Experience of reviewing document changes, technical designs, updating manuals, and release notes.
- Willingness to continuously improve knowledge and stay up to date with the latest development techniques and technology.
- High technical understanding of IT systems and interface methods.
- Experience of Business Case development, with experience of managing Supplier SLA's and relationships to develop and deliver effective solutions.
- Customer-focused and the ability to deal effectively with end-user problems.
- Ability to motivate, collaborate with, and lead others with a successful track record in providing direction and managing performance of staff.
- Experience of identifying and implementing significant process improvements to deliver quantifiable business improvement. Ability to solve problems and think analytically. Strong organisational, project, and time management skills.
- Technical experience of managing core business applications ensuring they are secure, stable, and fit for purpose. Ability to drive strategy based on industry best practice.
