Customer Support Team Member

2 weeks ago


London, Greater London, United Kingdom Daisy Group Full time

At Daisy Communications, we are committed to providing top-notch services to UK businesses. As a Sales and Support Advisor, you will be part of our team that keeps Britain working.

About the Role

This position is based in London and involves working with customers and sales teams to resolve issues and answer queries related to new applications.

You will be responsible for monitoring team mailboxes, liaising with customers and sales agents, and dealing with customer and sales agent queries. Additionally, you will perform ad-hoc assignments as required.

Key Responsibilities:

  • Monitor team mailboxes for team activities.
  • Liaise with both customers and sales to resolve any issues or queries on new applications.
  • Deal with customer and sales agent queries.
  • Perform ad-hoc assignments when required.

Benefits:

  • 25 days holidays, plus bank holidays, and the option to purchase more
  • Professional development to help you achieve your personal goals
  • Eye care vouchers available and discounted Medicash membership
  • Access to discounts and savings at over 1,200 retailers
  • An additional day off on your birthday or if you're getting married
  • Auto enrolment following probation into a salary pension scheme
  • Access to exclusive offers on a range of Daisy products

Salary and Location:

The salary for this role is £23,302.50 per year, and the location is London. The working hours are Monday to Friday between 8:00 - 19:00 (37 hours).


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