Retail Service Expert

1 day ago


North Shields, North Tyneside, United Kingdom NEXT Full time

About the Role:

We are looking for a Customer Service Representative to join our team in England. As a key member of our store team, you will be responsible for delivering outstanding customer service, maintaining high standards of stock operations, and contributing to the overall success of the store.

Key Responsibilities:

  • Deliver exceptional customer service, ensuring customers have a positive shopping experience.
  • Maintain a high level of product knowledge, enabling you to make informed recommendations to customers.
  • Work collaboratively with colleagues to achieve sales targets and provide excellent customer care.
  • Take ownership of your own development, identifying areas for improvement and seeking support from colleagues and management.

Benefits:

  • Opportunities for career progression and development within the company.
  • Discounts on purchases made in-store and online.
  • Access to exclusive promotions and events.
  • Employee recognition and reward schemes.
  • Opportunities to participate in staff social events and activities.

Requirements:

  • Excellent communication and interpersonal skills.
  • Able to work effectively in a fast-paced environment.
  • Proactive approach to problem-solving and customer service.
  • Flexibility to work varying shifts, including weekends and bank holidays.

Salary Information:

The estimated salary for this role is £5.50 per hour, with opportunities for career progression and development within the company.



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