Field Service Printer Engineer

1 day ago


St Asaph, United Kingdom Office Equipment Systems Ltd Full time

About Office Equipment Systems Ltd

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We have been delivering reliable technology services to businesses since 2009, focusing on managed print services, IT support, and communications.

Job Role

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This is a Field Service Printer Engineer role based at our St Asaph, North Wales location. The successful candidate will work closely with our experienced Service Team to respond to client requests promptly and within set SLA response times.

Main Responsibilities

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  • Provide high-quality service levels to clients at all times">
  • Carry out repairs on reported devices, provide technical support, and perform regular scheduled maintenance calls">
  • Keep up to date with all manufacturer service bulletins">
  • Maintain responsibility for managing stock, including toner supplies and spare parts">
  • Cover the North West region, ensuring efficient and timely service delivery">
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Requirements

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To be successful in this role, you will need:

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  • Minimum 2 years of experience as a field-based engineer in print/reprographics">
  • Familiarity with Konica Minolta, Lexmark, and Sharp devices preferred">
  • Strong mechanical and IT literacy skills">
  • Excellent customer communication skills, both verbal and written">
  • Ability to work effectively as part of a team and thrive in a dynamic environment">
  • Full, clean UK driving licence">
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Our Offer

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We offer:

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  • Company van provided">
  • Mobile phone and laptop provided">
  • Company pension and employee discount">
  • On-site parking and no weekend work">
  • Competitive salary of £28,000 - £35,000 per annum, depending on experience">


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