Print Solutions Specialist

3 weeks ago


St Asaph, United Kingdom Office Equipment Systems Ltd Full time

About Office Equipment Systems Ltd

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Office Equipment Systems Ltd is a leading provider of managed IT, print, and communication solutions in the UK. We deliver reliable technology services to businesses, focusing on managed print services, IT support, and communications.

Job Overview

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We are recruiting a Field Service Printer Engineer to join our managed print team at our St Asaph, North Wales location. This is a full-time role with working hours from Monday to Friday, 9am to 5:30pm.

Main Responsibilities

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  • Work closely with our experienced Service Team to respond to client requests promptly and within set SLA response times">
  • Provide high-quality service levels to clients at all times">
  • Carry out repairs on reported devices, provide technical support, and perform regular scheduled maintenance calls">
  • Keep up to date with all manufacturer service bulletins">
  • Maintain responsibility for managing stock, including toner supplies and spare parts">
  • Cover the North West region, ensuring efficient and timely service delivery">
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Requirements

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To be successful in this role, you will need:

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  • Minimum 2 years of experience as a field-based engineer in print/reprographics">
  • Familiarity with Konica Minolta, Lexmark, and Sharp devices preferred">
  • Strong mechanical and IT literacy skills">
  • Excellent customer communication skills, both verbal and written">
  • Ability to work effectively as part of a team and thrive in a dynamic environment">
  • Full, clean UK driving licence">
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Benefits

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We offer:

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  • Company van provided">
  • Mobile phone and laptop provided">
  • Company pension and employee discount">
  • On-site parking and no weekend work">
  • Competitive salary of £28,000 - £35,000 per annum, depending on experience">
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About You

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We welcome applications from candidates with experience or relevant job titles such as Technical Support Engineer, Field Service Engineer, Technical Operations Engineer, Field Engineer, Engineer, Technical Field Engineer, Managed Print Services Engineer, Reprographics Engineer.



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