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Shift Leader

2 months ago

Camberley, United Kingdom Hall & Woodhouse Brewery & Managed Careers Full time

Join Our Leadership Team

About the Role

We are seeking a highly skilled and experienced Shift Leader to join our leadership team at Hall & Woodhouse Brewery & Managed Careers. As a Shift Leader, you will play a key role in ensuring the smooth operation of our pub, providing exceptional customer service, and leading a team of staff to deliver outstanding results.

Key Responsibilities

  • Lead a team of staff to deliver excellent customer service and achieve sales targets
  • Manage the day-to-day operations of the pub, including opening and closing procedures, security, and safety protocols
  • Ensure that all staff are trained and equipped to provide exceptional customer service
  • Monitor and control stock levels, inventory, and cash handling
  • Develop and implement strategies to improve sales, customer satisfaction, and staff engagement
  • Collaborate with the General Manager to achieve business objectives and develop the skills of team members

Requirements

  • Previous supervisory experience in a fast-paced hospitality environment
  • Excellent leadership and communication skills
  • Ability to work effectively in a team and build strong relationships with colleagues and customers
  • Strong problem-solving and analytical skills
  • Ability to work flexible hours, including evenings, weekends, and holidays
  • Knowledge of hospitality operations, including food and beverage management, customer service, and staff training

What We Offer

  • A competitive salary and benefits package
  • Opportunities for career advancement and professional development
  • A fun and supportive work environment
  • Recognition and rewards for outstanding performance
  • Access to training and development programs