Operations Manager
2 weeks ago
About the Role
We are seeking a skilled Assistant Manager to join our dynamic team at Bistrot Pierre - Midlands. The ideal candidate will possess excellent leadership skills, a passion for delivering exceptional customer service, and a talent for motivating and developing team members.
Key Responsibilities
- Ensure consistent and high levels of customer service, maintaining a positive and welcoming atmosphere for guests.
- Collaborate with the management team to help manage costs and meet budget forecasts, implementing strategies to drive revenue growth and efficiency.
- Support the management of front-of-house staff, providing guidance and coaching to ensure seamless service delivery.
- Foster a positive culture within the team, promoting a culture of excellence, respect, and open communication.
What We Offer
- A competitive hourly pay rate, accompanied by an impressive bonus scheme.
- Unlimited 50% discount on food at any of our Bistrot Pierre locations.
- Access to a 24/7 employee assistance programme, prioritizing staff well-being.
- Discounted room rates at our two hotels, perfect for relaxation and leisure.
- Discounted selected dishes on shift, and wines at cost price, enhancing the staff experience.
- Participation in our Future Leaders course, offering bespoke career development opportunities.
- Annual company rewards, including holiday vouchers for you and your loved ones.
Why Bistrot Pierre - Midlands?
Incorporating a unique blend of French and British cuisine, our Bistrot Pierre - Midlands location provides an exceptional dining experience. As part of our dynamic team, you will have the opportunity to develop your skills, grow professionally, and be part of a vibrant and inclusive work environment.
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