Senior Support Services Manager

3 days ago


Chippenham, Wiltshire, United Kingdom Wiltshire Council Full time

Job Title: Senior Support Services Manager

About the Role

We are seeking a highly experienced and skilled Senior Support Services Manager to join our team at Wiltshire Council. This is an exciting opportunity for a motivated individual to lead a team of support workers and play a key role in delivering high-quality reablement services to our customers.

Job Summary

The successful candidate will have a strong background in care and support, with experience of managing teams and implementing quality improvement initiatives. You will be responsible for leading a small team of support workers, providing guidance and supervision to ensure the delivery of excellent customer outcomes.

Key Responsibilities
  • Lead a team of support workers, providing guidance and supervision to ensure the delivery of excellent customer outcomes.
  • Develop and implement quality improvement initiatives to enhance the reablement service.
  • Collaborate with occupational therapy staff to create person-centred reablement support plans.
  • Monitor and record customer progress, identifying areas for improvement and developing strategies to address these.
  • Work closely with partners, including health teams, care homes, and hospitals, to ensure seamless transitions and effective communication.
Requirements

To be successful in this role, you will need:

  • A strong background in care and support, with experience of managing teams and implementing quality improvement initiatives.
  • Excellent communication and interpersonal skills, with the ability to build trust and confidence with customers, colleagues, and partner agencies.
  • Ability to interpret situations, analyse behaviours, and make judgements to deliver interventions that achieve desired outcomes.
  • Proven ability to carry out client risk assessments and develop strategies to manage risk and promote safety.
  • Knowledge of relevant legislation and guidance, including the Care Act 2014 and Health and Social Care Act 2008.
What We Offer

In return for your expertise and dedication, we offer:

  • A competitive salary of £38,052 - £42,600 per annum.
  • A comprehensive benefits package, including pension scheme, life insurance, and annual leave.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A supportive and inclusive work environment, with regular feedback and coaching from senior leaders.
How to Apply

If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your CV and a cover letter outlining your experience and qualifications.


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