Office Manager

3 days ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom i2L Research Full time

We are seeking a highly motivated and experienced professional to lead our Northeast Office in Newcastle. As the Office Head, you will be responsible for overseeing high-quality agricultural research studies, managing key client accounts, and supporting financial oversight.

Key Responsibilities:

  • Operational Leadership: Manage workflows, supervise Study Directors and Trials Officers, and coordinate all project phases from client inquiry to completion.
  • Client Liaison: Serve as the primary point of contact for clients, ensuring timely communication and exceptional service standards.
  • Project Coordination: Oversee trial scheduling, study progress, and coordination with external suppliers to maintain protocol timelines and client expectations.
  • Team Development: Provide training, mentorship, and support to both new and existing staff, ensuring compliance with SOPs and GEP accreditation.
  • Financial Reporting: Collaborate on financial matters, including cash flow management, KPI tracking, and reporting to the Research group.
  • Account Management: Build and manage key accounts across the i2L Research group, strengthening long-term client relationships.

Candidate Profile:

Essential Knowledge and Skills:

  • Strong scientific background, ideally with exposure to agricultural, crop protection, or related fields.
  • Knowledge of IPM, EPPO guidelines, and GEP standards.
  • Project management and organizational expertise, with proficiency in tools like MS Excel and ARM.
  • Proven ability to lead and coordinate teams, especially within cross-functional settings.
  • Excellent communication, influencing skills, and a collaborative, hands-on approach.

Preferred Experience:

  • Experience with agricultural and horticultural trials in crop protection, biostimulants, or weed management.
  • Customer liaison and key account management experience.
  • Familiarity with financial concepts such as cash flow, work in progress, and deferred income management.

Qualifications:

Bachelor's or Master's degree in Science (Agriculture, Microbiology, Chemistry, or similar).

Training in management and, ideally, BASIS certification.

This is a unique opportunity to contribute to a dynamic research organization that values scientific rigor, innovation, and team growth. The role offers competitive compensation, professional development opportunities, and the chance to work within a collaborative and forward-thinking research environment.


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