Operations Manager

4 weeks ago


Lincoln, Lincolnshire, United Kingdom Westlake Ace Hardware Full time

About Westlake Ace Hardware

Ace Retail Holdings, the division of Ace Hardware Corporation that owns and operates the Westlake Ace Hardware chain, is one of the largest hardware retailers in the United States. Headquartered in Lenexa, Kansas, Westlake Ace Hardware has been in operation for over a century and operates over 150 neighborhood stores located throughout the United States. Great people make Westlake stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of:

Service, Passion, Respect, Integrity, Teamwork and Excellence

Job Summary

The Assistant Manager, Operations is responsible for managing overall store operations and achieving company goals and directives. This role requires a strong leader who can motivate and direct associates to provide excellent customer service and maintain a positive, professional and safe work environment.

Key Responsibilities

  • Provide positive representation of Westlake Ace Hardware and proactively assist customers in solving problems.
  • Ensure a positive, professional and safe work environment for all associates.
  • Supervise the general operations of the entire store, including opening and closing procedures.
  • Assist with the implementation of Store Support Center programs and ensure successful Loss Prevention, Safety and Internal Audits.
  • Work with General Manager and Assistant Manager – Merchandising on all aspects of running the store.
  • Participate in weekly management staff meetings and communicate issues to the appropriate Store Support Center department with General Manager approval.
  • Assist with special projects within the district as set forth by the District Manager.
  • Implement new Standard Operating Procedures into store execution and assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise areas.
  • Oversee all cashiering functions, including training, maintenance, audits and reports.
  • Manage and direct preventative maintenance and repairs to maximize and protect all physical assets.
  • Visit competition to be familiar with what they are doing.
  • Perform all other duties as assigned.

Requirements

  • High School or GED equivalent.
  • Previous retail management experience preferred. Hardware experience preferred.
  • Standing, walking, lifting (up to 25lbs) and climbing.

Compensation Details

$16 - $18 / Hour


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