Income Management Specialist
6 days ago
This is a temporary opportunity for an Income Management Officer to join our client's team. As a key member of the team, you will be responsible for managing income and providing support to tenants.
About the RoleThe successful candidate will work on a hybrid basis, with regular visits to tenants' homes within a 6-mile radius from the office. You will be required to prepare and issue notices of cases for legal action, attend court, and work with bailiffs and locksmiths.
Your duties will include monitoring current accounts in arrears, maximising customer income through welfare benefits and advice, and attending evictions. You will also be responsible for preparing and issuing notices of cases for legal action and attending court to present and defend cases.
In addition to these responsibilities, you will be required to organise a busy and varied workload, remain calm under pressure, and be proactive in your approach to tasks. You will need to have excellent communication and interpersonal skills, as well as the ability to work independently and as part of a team.
Requirements- Previous experience in income management, tenancy management, or a related field
- Knowledge of housing law, welfare benefits, and debt advice
- A full driving licence and access to a vehicle
- Able to walk up flights of stairs to attend tenancy meetings
You will receive a competitive salary of £33,366 per annum, plus mileage paid for off-site tenant meetings. This is a temporary position working on a hybrid basis, with visits to tenants' homes within a 6-mile radius from the office.
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