Income Management Specialist

4 days ago


SouthendonSea, Southend-on-Sea, United Kingdom Focus Resourcing Group Full time
Job Overview

We are seeking a highly skilled Income Management Officer to join our team on a temporary basis. The successful candidate will be responsible for managing current accounts in arrears and taking proactive steps to maximise customer income through welfare benefits and advice.

The ideal candidate will have previous experience in income management, tenancy management, and housing law, with strong knowledge of welfare benefits and debt advice. They will also possess excellent organisational skills, the ability to remain calm under pressure, and a proactive approach to tasks.

Salary: £33,366 per annum (£17.34 per hour)

Responsibilities
  • Monitor all current accounts in arrears and take action as necessary
  • Maximise customer income through welfare benefits and advice
  • Prepare and issue notices of cases for legal action
  • Attend court to present and defend cases
  • Attend evictions and work with bailiffs and locksmiths
Requirements
  • Previous income management or tenancy management experience
  • Housing law, welfare benefits, and debt advice knowledge
  • Full driving licence and access to a vehicle
  • Able to walk up flights of stairs to attend tenancy meetings
  • Excellent organisational and communication skills

Benefits: Mileage paid for off-site tenant meetings, PC literate with Microsoft Excel, Word, and Outlook skills



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