Business Relationship Director

4 days ago


Bolton, Bolton, United Kingdom 1st Executive Full time
About the Role

As a Business Relationship Director at 1st Executive, you will be responsible for managing our business-critical BPO supplier, providing expert supplier relationship management capability and using your experience of supplier risk and relationship management to create clear supplier strategies.

Main Responsibilities:

  • Provide an expert supplier relationship management capability to support business objectives.
  • Evaluate and ensure that contractual obligations, procurement policy, and business unit objectives are met and evidenced in regular routines.
  • Establish future transformation capability required to improve, digitize, and automate services in line with regulatory guidelines.

Key Skills and Qualifications:

  • Depth of SRM or Vendor Management experience, with knowledge and awareness of EBA and PRA regulations.
  • Extensive experience in managing outsourced/BPO suppliers in print, marketing, and communications.
  • Able to apply knowledge of the UK outsourcing market to develop the supplier relationship strategy, balancing external trends against business objectives and desired customer outcomes.

Benefits:

  • Up to £75,000 per annum salary, plus car allowance and excellent benefits package.
  • Flexible working arrangements available.


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