Retail Customer Support Associate
2 weeks ago
Job Description:
We are seeking a Sales and Service Advisor to join our team, based in one of our retail stores. As a Sales and Service Advisor, you will play a key role in delivering an exceptional customer experience, by providing expert advice and guidance on our range of products and services.
Key Responsibilities:
- Meet and greet customers, responding to their queries and needs in a professional and courteous manner.
- Provide expert advice and guidance on our range of products and services, using your product knowledge to make recommendations and resolve customer issues.
- Process transactions accurately and efficiently, handling cash and card payments and operating our point-of-sale system.
- Work collaboratively with colleagues to achieve team goals and objectives, maintaining a positive and respectful attitude towards customers and colleagues alike.
What We Offer:
- A competitive salary of £12 per hour, plus benefits including a minimum of 20 days' holiday, flexible working options, and access to exclusive colleague discounts.
- Ongoing training and development opportunities to help you succeed in your role, covering topics such as customer service, product knowledge, and sales techniques.
- The chance to work with a dynamic and supportive team, passionate about delivering excellent customer service and achieving sales targets.
About Us:
Tesco Mobile is part of the Tesco Group, one of the UK's leading retailers. Our vision is to become every customer's favourite way to shop, whether they are at home or on the move. We are committed to providing a great shopping experience for our customers, and we're looking for talented individuals like you to help us achieve this goal.
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